Who We Are
Oil Internet Limited (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Oil Internet Limited’s registered office is at Unit 410, Clerkenwell Workshops, 31 Clerkenwell Close, London EC1R 0AU and we are a company registered in England and Wales under company number 04462943. Our designated Compliance Officer is Andrew Goodson who can be contacted at our registered address or on +44 (0) 20 3176 2812.
Information That We Collect
Oil Internet Limited processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we may collect from is:
- Business Email
- Business Telephone Number
- Mobile Telephone Number
We collect information in the below ways:
- over the phone
- via VOIP services such as Skype
- via email
- in person
How We Use Your Personal Data (Legal Basis for Processing)
Oil Internet Limited takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below (please note that we may not provide you with all of the below services):
- We collect and store your personal data in order to provide you with a service and to ensure that related invoices can be sent out to your preferred address
- We may collect and store your personal data in order to provide you with Content Management System [CMS] services (whether via our own bespoke CMS or tailored open-source solutions such as WordPress)
- We may collect and store your personal data in order to provide you and/or your organisation with hosting and/or email services
- We may occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in your interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests, such as a specific improvement to our ongoing support services or a change in our costs
You have the right to access any personal information that Oil Internet Limited processes about you and to request information about:
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has been/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us and/or to exercise your data portability rights.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Sharing and Disclosing Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Oil Internet Limited uses Anthony Wade to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.
We use Anthony Wade to do our tax returns and they act in the capacity of a processor on our behalf. The only information we provide them with is your name, address and order details to meet business and legal requirements.
Oil Internet Limited takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:
- restricted access
- IT authentication
Transfers Outside the EU
Oil Internet Limited utilise some products or services (or parts of them) that may be hosted/stored in the United States, which means that we may transfer any information which is stored for you outside the European Economic Area (“EEA”) for the below purposes (please note that some or all of the following may be irrelevant to you specifically):
- email servers (Rackspace)
- accounting software (Intuit)
- project management software (37 Signals)
Therefore, when you start to host your site/email with us or receive costed services we provide, the personal information we require from you may be stored on servers which are hosted in the United States. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Oil Internet Limited to protect your data and comply with the relevant data protection laws.
Consequences of Not Providing Your Data (if relying on statutory/contractual requirement basis)
You are not obligated to provide your personal information to Oil Internet Limited however, as this information is required for us to provide you with our services, we will not be able to offer some/all our services without it.
How Long We Keep Your Data
Oil Internet Limited only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six years of inactivity after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Occasionally, Oil Internet would like to contact you with information about services that we provide or improvements we are making to those services. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options included within such communications or by contacting Oil Internet Limited directly.
Lodging a Complaint
Oil Internet Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Oil Internet Limited
Andrew Goodson – Compliance Officer
Unit 410, Clerkenwell Workshops
27-31 Clerkenwell Close
+44 (0)20 3176 2812
Oil Internet are also registered with the Information Commissioner’s Office – registration reference A336410
Information Commissioner’s Office
Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number